An integrated TFN-MARCOS-SWOT model for multi-criteria evaluation of digital transformation and maturity in higher education institutions
Yazarlar (3)
Dr. Öğr. Üyesi Ersin Şahin Marmara Üniversitesi, Türkiye
Öğr. Gör. Özhan GÖRÇÜN Beykoz Üniversitesi, Türkiye
Dr. Öğr. Üyesi Cansu Şahin KÖLEMEN Beykoz Üniversitesi, Türkiye
Makale Türü Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı Expert Systems with Applications (Q1)
Dergi ISSN 0957-4174 Wos Dergi Scopus Dergi
Dergi Tarandığı Indeksler SCI-Expanded
Makale Dili İngilizce Basım Tarihi 05-2026
Cilt / Sayı / Sayfa 311 / 311 / 1–19 DOI 10.1016/j.eswa.2026.131455
Makale Linki https://doi.org/10.1016/j.eswa.2026.131455
UAK Araştırma Alanları
Uluslararası Ticaret Finansmanı
Özet
Digital transformation has become critical for today’s universities’ competitiveness and sustainable development. However, the success of digital transformation processes is directly related to investments in technological infrastructure, the accurate measurement of corporate digital maturity, and the effective management of these processes. This study aims to comprehensively evaluate digital maturity and the effectiveness of digital transformation processes in universities with a Multi-Criteria Decision-Making (MCDM) approach. To accurately address the ambiguity arising from uncertainty and expert judgments, Triangular Fuzzy Numbers (TFNs) and the Measurement Alternatives and Ranking according to Compromise Solution (MARCOS) method are combined. In addition, a SWOT analysis is performed to systematically specify the strengths, weaknesses, opportunities, and threats that shape the strategic digital …
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