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The role of communication in expatriate management at SMEs: Evidence from foreign employees in Turkey      
Yazarlar (3)
Sawsan Aldandachly
Beykoz Üniversitesi, Türkiye
Arş. Gör. İlkay AKBAŞ Arş. Gör. İlkay AKBAŞ
Beykoz Üniversitesi, Türkiye
Dr. Öğr. Üyesi Özgür Burçak GÜRSOY YENİLMEZ Dr. Öğr. Üyesi Özgür Burçak GÜRSOY YENİLMEZ
Beykoz Üniversitesi, Türkiye
Devamını Göster
Özet
Being an employee of an small and medium-sized enterprise (SME) has distinctive features regarding performance, motivation, and work environment. Along with workers’ education, skills, and competencies, work relations and managerial communication are central to success, especially for foreigners working in a socially and culturally different country. This article aims to understand the role of communication in the performance and satisfaction of employees in expat-loaded and small business settings. The originality of the article is the primary data collected through a fresh population whose voices about their work lives as refugees in a foreign country are hardly heard. A sample of 302 foreign employees from Arab and Gulf countries working at SMEs in Turkey is surveyed and descriptive and inferential analysis is conducted. The article underlines the importance of communication in performance and employee well-being. Another finding is the differentiating impact of age in the better work relations between management and employees in SMEs.
Anahtar Kelimeler
Communication | expatriate management | immigrant employee | SME | Türkiye
Makale Türü Özgün Makale
Makale Alt Türü ESCI dergilerinde yayınlanan tam makale
Dergi Adı JOURNAL OF THE INTERNATIONAL COUNCIL FOR SMALL BUSINESS
Dergi ISSN 2643-7015 Wos Dergi Scopus Dergi
Dergi Tarandığı Indeksler ESCI
Makale Dili İngilizce
Basım Tarihi 01-2025
Cilt No 6
Sayı 4
Sayfalar 1 / 18
Doi Numarası 10.1080/26437015.2024.2437397
Makale Linki https://www.tandfonline.com/doi/full/10.1080/26437015.2024.2437397?src=exp-la